Coffee Shop Response

It is important that coffee shop employees not act like individuals because in reality it doesn't matter to a company who you are, but just how you can when it comes to representing their company. As long as an employee is nice and friendly towards a customer, even if the customer is not acting the same, thats all that matters to the company. A company wants their employees to represent them in a very positive way, at all times, so that customers will continue to come back.

Coffee Shops

It is important that coffee shop employees don't act like individuals from the employer's perspective because the employer's simply want their employees to represent the company, not themselves. They want their employees to show smiling faces and friendly service not make friends with the customers. Their job is to provide a friendly atmosphere, efficient service, and a good product that the consumer will like and will hopefully come back for more. If the employee tries to befriend the customers there is chance for them to offend the customers or be rude or even to overbearing that the customers will not want to come back. Too much of a personality can also turn away customers, that is why the employees should just smile and complete the sales for the customers so that they will return.

Coffee shop

Since most companies are focusing on customer service, all that the employers of the coffee shops care about is friendly service with a smile. Other than the great product, good, friendly staff are believed to be the deciding factor in whether or not customers will come back or not. Because of this, it is important to maintain that image to complete sales and to encourage regular visits from customers.

Coffee Shop Service

Employer's just want their employees to represent a smiling face and friendly attitude no matter how rude the customer is. The service workers are the face of the company, and the company wants its customers to be impressed enough to return and keep giving them business. If an employee would offend a customer, that customer would most likely not return and would maybe even convince others to stop providing business to that shop. That is why it is important to employers for the employees to not be noticed unless it is for their good attitude, and to simply provide the service that the customers expect.

Response for Monday: Coffee Shop Service

After reading the Raine essay, answer the following question in a post:

3. Why is it important that coffee shop employees not act like individuals from the employer's perspective?

--ejfleitz

New Orleans

Kelman's analysis contributes to all of the positive things that the cite and the area have to offer. He talks about why the city was initial built, and how the city and site benefits from being so close to the Mississippi river. He makes rebuilding the city a great economic opportunity.

Although not explicitly stated, Kelman believes that it is relatively foolish to rebuild the city of New Orleans. Based on the city's location and demographics, the city was a death trap. Rebuilding the city would only waste time and money on something that would probably need repaired again in the future.