Sunday, October 28, 2007

Coffee Shops

It is important that coffee shop employees don't act like individuals from the employer's perspective because the employer's simply want their employees to represent the company, not themselves. They want their employees to show smiling faces and friendly service not make friends with the customers. Their job is to provide a friendly atmosphere, efficient service, and a good product that the consumer will like and will hopefully come back for more. If the employee tries to befriend the customers there is chance for them to offend the customers or be rude or even to overbearing that the customers will not want to come back. Too much of a personality can also turn away customers, that is why the employees should just smile and complete the sales for the customers so that they will return.

No comments: