Coffee shops

It is important that coffee shop employees not act like individuals because they are part of that chain. The become a aspect of the product for sale. As am employee of a fast food chain or a coffee shop, the employees are encouraged by their employees to be nice, polite, and smile. This is only to benefit the company in the employers point of view. It is not like in other chins where a smile or good attitude could get you a tip, because in the coffee shop industry interaction between the customer and one worker is very limited. The employee's are to sell the company that they work for, along with the product, so they themselves become a product as well.